Privacy of Information

We try to maintain the privacy of the personal information provided by you. However, it would be necessary for us to share this information with Consulates, Embassies, Airlines, Hotels, and other service providers who would be providing you service during the tour.

We would also be constrained to disclose such information if we receive an order of the court, a requisition from any government or statutory authority, subpoena, or where under any laws, rules or regulations, such disclosure becomes necessary.

You agree to let us photograph and/or videograph the tour and specifically you agree to let us photograph and/or videograph you in the course of the tour. You agree to let us publish such photographs/video graphs through all media including print media, websites, letters, emails, etc.

You also agree to let us track usage statistics. You agree and accept that all such photographs, video graphs, and statistics are our absolute property and we have the unrestricted right to use them for any legitimate purposes including advertisement and commercial purposes.

Further, you agree that if you share with us any photographs and/or videographs taken by you during the tour, we would be free to publish such photographs and/or videographs through all media including print media, websites, letters, emails, etc.

We recommend that you register online so that we can send you updates and information on travel destinations.


Communication

Communications transmitted to your mailing address and/or email address on record shall be deemed to have been communicated to you even if returned undeliverable for any reason.

All communication from you to the Company has to be in writing only and not orally.

Where you book directly with us, we will address communications to you at your mailing address and/or email address provided in the Booking Form.

Where you have booked through a Travel Agent, we will address communications to your Travel Agent who made the booking on your behalf, and the agent shall be responsible for transmitting such communication to you.

All monies paid to the Travel Agent shall not constitute payment to us unless deposited by your Travel Agent with the Company.


Additional Conditions for Promotions / Offers / Schemes

In case of special offers, promotions, or schemes, the terms and conditions of such offers, promotions, or schemes shall apply in addition to these Terms and Conditions.

You may be required to adhere to the payment schedule prescribed under such offers in order to be eligible for benefits.

Failure to make payment by the due date or failure to comply with the terms of the offer shall result in forfeiture of benefits.

We reserve the absolute right to withdraw any scheme or discount at any time after publication.


Information We Collect

We collect personal information when you make a purchase through the site or register on our site.

The personal information collected includes:

  • Name
  • Credit card number and expiration date
  • Credit card billing address
  • Telephone number
  • Email address
  • Name(s) of the people traveling

We may request additional personal information if you are a regular traveler. This information is required to confirm reservations, complete transactions, and keep you informed about transaction status.

If you are booking for someone else, please ensure that the other persons have agreed to disclose their personal information to us.


Member Registration

If you choose to become a registered member of Etrip Live, you must provide:

  • Name
  • Address
  • Telephone number
  • Email address
  • Login name and password

This information is collected for the following purposes:

  • Personal identification
  • Completing air, hotel, car, and other reservations
  • Contacting you for customer service, if required
  • Customizing site content to meet your needs
  • Improving products and services

You may receive updates regarding fare sales, special offers, and new services. You may opt out of such communications at any time as per the Opt-Out Policy.


Member Profile

As a registered member, you may complete your profile by providing travel preferences, frequent traveler numbers, billing information, and delivery addresses.

This information helps you make faster reservations without repeatedly entering the same details.


Online Surveys

Participation in online surveys is completely optional. Survey responses are generally aggregated and used to improve services and develop better content and promotions.

Survey participants remain anonymous unless otherwise stated.


Promotions & Sweepstakes

Information collected during promotions or sweepstakes may include contact details and survey responses.

Contact information is used to notify winners, while survey data is used to improve services and promotions.


Sharing of Information

When you book travel services, certain personal information must be shared with airlines, hotels, car rental agencies, travel agents, or other service providers to complete your arrangements.

We do not sell or rent personal information.

Non-personally identifiable information may be used in aggregate form for analytics, service improvement, and reporting to partners and affiliates.

Third-party vendors engaged for surveys or contests are bound by confidentiality agreements.


Opt-Out Policy

You may unsubscribe from promotional emails at any time by:

  • Using the “My Account” option
  • Clicking the unsubscribe link in emails
  • Emailing us at sales@etriplive.com

Security Measures

All payments on Etrip Live are Verisign SSL secured. This ensures that personal information is transmitted using encrypted Secure Socket Layer (SSL) technology.


Other Privacy Information

Etrip Live may contain links to third-party websites. We are not responsible for the privacy practices of such websites.

You are responsible for maintaining the confidentiality of your passwords and account information.


Legal Disclosure

We may disclose information if required by law, court order, or government authority, or if necessary to protect the rights, property, or safety of Etrip Live, its users, or others.

In the event of a merger or acquisition, customer information may be transferred as part of the transaction.


Automatic Logging of Session Data

We collect non-personal data such as:

  • IP address
  • Operating system
  • Browser type
  • User activity on the website

This information helps us analyze site usage and troubleshoot issues. IP addresses do not directly identify individuals but may be used to determine location if required.


Cookies

Cookies are small files stored on your computer. They help improve site performance and reduce browsing time.

We advise clearing cookies after using a shared computer.


Policy Updates

This policy is effective from August 2025. Any changes to this Privacy Policy will be updated in future versions.

For privacy concerns, please contact us via email and reference Privacy Policy in the subject line.